Assume Good Faith

You feel slighted by a comment on a mailing list, or a forum post has failed to be moderated live. How should you react?

Wolf

A recent exchange on a user forum caught my eye, one that’s typical of many user interactions with open source communities. Someone with a technical question had apparently had the answer they needed and to help others in the same situation had posted a summary of the resolution, complete with sample code. When they came back later, the summary was gone. Continue reading

7 Rules For Engaging Communities On Legal Matters

When you need to discuss a license, a legal document like a CLA or a governance rule with an open source community, what’s the best approach to take?

Squirrel pops up behind log to check things outHaving watched a fair number of people attempting to engage both the Open Source Initiative’s licensing evaluation community and the Apache Software Foundation’s legal affairs committee, here are some hints and tips for succeeding when your turn comes to conduct a discussion over legal terms with an open source community. Continue reading

Engaging Open Source Communities

At FOSDEM 2017, Simon gave a well-attended talk explaining many of the things that could go wrong for a company trying to engage a large open source project over legal or governance issues. Based loosely on a mailing list thread at the Apache Software Foundation, the talk highlighted seven things to avoid and gave ideas on how to do so.

Continue reading

How Can Open Source Become User-Centric?

Including design and UX in a true community project is a challenging matter of balance because of the motivational model behind open source projects.

Mexican Hat rock

According to The Cathedral and the Bazaar, the key motivation for participants in open source projects is “scratching their own itch.” One consequence of this is co-ordination of contributions to support user-centric design is inherently an optional extra in a true open source project with multiple independent participants.  We all wish there was a way to get genuine user experience quality as a key dynamic of open source projects. But there are two big reasons that is challenging. Continue reading

Large-Scale Governance – 10 Apache Lessons

Starting a large-scale open source project? The Apache Software Foundation is the benchmark against which you will be measured.

Santa Cruz surfer

We’re now well beyond the point where open source has “won”. We’re seeing the open source idea starting to mature beyond even adolescence into adulthood. As it does so, our understanding and expectations of open source communities need to expand. Continue reading

The Cost Of Open Sourcing Your Project

Accusing a company of “dumping” their project as open source is probably misplaced – it’s an expensive business no-one would do frivolously.

swan-m

If you see an active move to change software licensing or governance, it’s likely someone is paying for it and thus could justify the expense to an executive. Continue reading

Community Credentials

Simon was surprised when he went to the Microsoft press release page looking for the news about Linux support for SQL Server and joining Eclipse. He found that the only press release related to Linux was about patent licensing. He’s written about it today on InfoWorld and expanded the thought on his blog.